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Navigating FedEx Customs Clearance: A Step-by-Step Guide

Navigating international shipping involves dealing with the crucial step of customs clearance, a process that can pose challenges for merchants. Proper handling of customs paperwork is essential to avoid unexpected charges and ensure timely delivery to buyers.

 

To address these challenges, it's vital to understand FedEx customs formalities and take additional steps to streamline the customs clearance process for international shipments. FedEx, being a global carrier processing millions of shipments daily to over 200 countries, has developed effective strategies and technology to simplify the paperwork involved and expedite customs clearance.

 

 FedEx Customs Clearance Services 

 

  1. Customs Brokerage: 

   - As a leading customs entry filer globally, FedEx provides expert customs brokerage services to facilitate smooth customs clearance when using FedEx Express services.

   - Services include duty and tax calculation, trade facilitation solutions, customs bonds, protest preparation, filing, duty drawback system, and follow-up on liquidation issues.

 

  1. Export Documentation: 

   - FedEx offers a reliable Export Documentation service through FedEx Trade Networks, covering various aspects such as preparation of shipping documents, managing exports via different modes, packing list preparation, electronic filing of Shipper's Export Declaration, and more.

 

  1. FedEx International Broker Select: 

   - This service allows you to use your own broker for shipments through International Priority, International Priority Freight, International-Economy, and International Economy Freight to over 120 countries.

 

  1. EXPRESSCLEAR Customs Clearance System: 

   - A fully automated electronic system for rapid processing, clearance, and transmission of international FedEx customs paperwork. It transmits shipment information electronically to customs agencies, allowing for pre-processing before the plane arrives.

 

  1. Customs Self Assessment Program: 

   - FedEx, as the first integrated carrier in Canada to receive Customs Self Assessment certification, offers this program for frequent importers/exporters to expedite clearance across the Canada/U.S border.

 

  1. Customs Clearance and Brokerage Services: 

   - Standard customs clearance is provided for import shipments at no extra charge. Special clearance needs, requiring additional processing or specific services, incur service fees.

 

 Duration of Customs Clearance 

 

The time required for customs clearance varies based on factors such as shipment type, country of origin, and destination. With FedEx's EXPRESSCLEAR system, up to 90% of shipments can be cleared the same day, making the process quick and efficient.

 

 Customs Charges by FedEx 

 

FedEx customs clearance is included with FedEx Express services. However, special clearance needs or services requested from a FedEx customs broker may incur service fees. Standard customs clearance service fees may apply in certain countries/territories.

 

 FedEx Customs Documents 

 

Essential documents for international shipments include:

- FedEx International Air Waybill

- FedEx Ground Shipping Label (for FedEx International Ground)

- Commercial invoice

- Certificate of origin

- Export License

- Other documents like insurance certificate, inspection certificate, Shipper’s Letter of Instruction (SLI), export packing list, and Electronic Export Information (EEI).

 

FedEx provides tools like the Document Preparation Center and guidance through the Find International Documents feature and International Shipping Assist.

 

 Contacting FedEx Customs 

 

For customs brokerage assistance, contact:

- Call: 1.800.249.2953 or 1.716.897.1075

- Email: [email protected]

 

For trade and customs advisory services:

- Email: [email protected]

 

For duty drawback department:

- Call: 1.800.249.2953

- Email: [email protected]

 

Understanding and utilizing FedEx's customs clearance services and resources can significantly enhance the efficiency and reliability of international shipping for merchants.

 

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